Delivery

• Where’s my order?
• How do I track my order?
• What are my delivery options?
• What if I'm not going to be in when my delivery is due?
• Can I change my delivery address?
• Can I upgrade my order from Standard to Express Delivery?

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Click & Collect

• I haven’t received confirmation of my Click & Collect order
• What happens if I can’t, or forget to, collect my Click & Collect order?
• What do I need to bring with me to collect my Click & Collect order from my local store?
• How much time have I got to collect my Click & Collect order?
• Can someone else collect my Click & Collect order for me?
• What’s Click & Collect?

Discretion & Packaging

• Will my parcel be discreet?

International Delivery

• Do any rules apply to international deliveries or will I be charged customs/import charges?
• Do you ship internationally?