Need Help?

Delivery

• Where’s my order?
  
• How do I track my order?
  
• What are my delivery options?
  
• What if I'm not going to be in when my delivery is due?
  
• Can I change my delivery address?
  
• Can I upgrade my order from Standard to Express Delivery?
  

See all 7 articles

Click & Collect

• I haven’t received confirmation of my Click & Collect order
  
• What happens if I can’t, or forget to, collect my Click & Collect order?
  
• What do I need to bring with me to collect my Click & Collect order from my local store?
  
• How much time have I got to collect my Click & Collect order?
  
• Can someone else collect my Click & Collect order for me?
  
• What’s Click & Collect?
  

Discretion & Packaging

• Will my parcel be discreet?
  

International Delivery

• Do any rules apply to international deliveries or will I be charged customs/import charges?
  
• Do you ship internationally?