What You Need to Bring to Collect Your Order
To keep your order secure, please bring:
- Proof of purchase - your order confirmation email or text message.
- Your payment card - we need to verify the card used to place the order.
- Photo ID - such as:
- Passport (UK or internationally issued)
- UK photocard driving licence
- Provisional driving licence
- PASS‑accredited ID card (e.g., CitizenCard, Validate UK card)
- MOD/Defence ID card
- Blue Badge (with photo)
- Biometric residence permit
- National identity card (for customers from EU/EEA issuing countries)
Paid with PayPal, Klarna or Clearpay?
Photo ID is especially important if you paid with these methods.