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Ann Summers
Returns, Refunds & Exchanges
Returns, Refunds & Exchanges
Returns & Exchanges
Do I Need a Printer to Print a Label or QR Code for a Return?
What Happens If I Receive An Incorrect / Wrong Item or The Size is Wrong In My Order?
How do I return an order or item?
I've lost my order confirmation email or receipt
What is your returns policy?
How do I track my return?
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Refunds
When will I get a refund?
Do I Need a Printer to Print a Label or QR Code for a Return?
I've Been Refunded Less Than I Was Expecting or An Incorrect Amount
I've been refunded back to a gift card which I no longer have. What do I do?