Returns & Exchanges

• What’s your Returns Policy?
• How do I exchange an item?
• My item is faulty or damaged
• How do I return or exchange an item?
• How do I return my package if Royal Mail won't accept it because it's too large or heavy?
• I've lost my delivery note or receipt

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Refunds

• I still haven't received my refund or exchange
• I've been refunded for my items, but not the delivery charge
• I’ve been refunded an incorrect amount
• Do you refund delivery charges?