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Ann Summers
Returns, Refunds & Exchanges
Returns, Refunds & Exchanges
Returns & Exchanges
What is your returns policy?
How do I return a faulty or damaged item?
How do I return an order or item?
How do I exchange an online order?
I've lost my order confirmation email or receipt
How do I track my return?
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Refunds
When will I get a refund?
I’ve been refunded an incorrect amount
