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Returns & Exchanges

  • What’s your Returns Policy?
  • How do I exchange an item?
  • How do I return a faulty or damaged item?
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  • How do I track my return?
  • How do I return my package if Royal Mail won't accept it because it's too large or heavy?
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© 2020 Ann Summers Ltd. Registered company ‍1034349 in England and Wales. Gold Group House, Godstone Road, Whyteleafe, Surrey, CR3 0GG. Registered VAT number is ‍210 551 810. All models are over 18.