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Gift cards

  • Important information about your gift card
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  • Can I redeem my gift card online and in-store?
  • Can I return or exchange an item I bought using a gift card?
  • Can my gift card be used by someone else?
  • Does my gift card have an expiry date?
  • How do I check my gift card balance?
  • How many gift cards can I use in one transaction or purchase?
  • I've been refunded back to a gift card which I no longer have. What do I do?
  • Where do I find my gift card pin number (PIN)?

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© 2020 Ann Summers Ltd. Registered company ‍1034349 in England and Wales. Gold Group House, Godstone Road, Whyteleafe, Surrey, CR3 0GG. Registered VAT number is ‍210 551 810. All models are over 18.