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Orders

• Can I change or cancel my order?
  
• I Tried to Place An Order But It Failed And Was Charged
  
• How do I know you've received my order?
  
• Where can I find your stores?
  
• What Happens If I Receive An Incorrect / Wrong Item or The Size is Wrong In My Order?
  
• What if I bought Ann Summers products or items from another retailer?
  

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Discretion & Packaging

• Will my parcel be discreet?
  
• How do I stop seeing your banner ads?
  
• Can I add a Gift Message to my order?
  
• How will my purchase appear on my online banking or statement?
  

Payment & Prices

• I Tried to Place An Order But It Failed And Was Charged
  
• Can I Buy An eGift Card or Digital Gift Card?
  
• How do I apply a promotional or discount code?
  
• Can I use more than one promo code per order?
  
• Why Doesn't My Promotional or Discount Code Work?
  
• How do I use a One4All gift card?
  

See all 11 articles