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Ann Summers
Delivery / Collection
Delivery / Collection
Delivery
Where’s my order?
How do I track my order?
What if My Item(s) are Damaged During Delivery or When They Arrive?
My Order Isn't Showing in Order History
Can I change my delivery address? Can I change the name on my order?
Can you deliver to a different address?
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Click & Collect
I haven’t received confirmation of my Click & Collect order
What do I need to bring with me to collect my Click & Collect order from my local store?
How much time have I got to collect my Click & Collect order?
Can someone else collect my Click & Collect order for me?
What happens if I can’t, or forget to, collect my Click & Collect order?
What’s Click & Collect?
International Delivery
Do you ship internationally?
Do any rules apply to international deliveries or will I be charged customs/import charges?