Redeem your One4all Gift Card or Chip and Pin cards in any Ann Summers store.
One4All cards act like pre-paid Visa cards. Depending on whether you've got a One4All gift card or chip and PIN card, you'll either need to swipe your card in store using the card reader, or insert the card and enter your One4All PIN.
You can spend your One4All gift card in our stores, but we can't help with balance queries. If you need help about your One4All card balance, go to www.one4all.com/help.
Chip and Pin cards
Your One4All card won't be ready for use until you activate and verify your card. You'll be notified once you're successfully verified by SMS / Text.
How do I get my PIN number? Where can I find it?
You'll receive your PIN number once you activate your card and it's been successfully verified. You'll find your PIN number in your text message after successful verification.
How does my Chip & PIN card work?
Enter your card into the card terminal in-store and enter the PIN number we sent you by text after successful verification.
How do I check my Chip & PIN card balance?
Click here to check your balance. You'll need to enter your full card number and CVV number, found on the back of the One4All card.
Are these cards contactless?
No, you must insert your chip and pin card into the card terminal in store and enter the pin number that was sent via SMS / Text. Don't swipe the your card through the PIN terminal.
Can I top up my Chip & PIN card?
No, One4All cards can only be loaded once. Once you've spent the balance on your card, you can't top it up.
How do I spend the One4all Gift Card Online?
One4All cards aren't redeemable online at www.annsummers.com. You can only redeem your One4All gift cards in our stores.
Can I buy something worth more than the value of the card?
Simply tell our store staff how much is on your One4all Gift Card, and they'll swipe for this amount; you can pay the rest via cash or card.
Can I ‘top up’ or add extra funds to my One4All Gift Card?
No, One4All cards can only be loaded once. Once you've spent the balance on your card, you can't top it up again.
The store wasn’t sure how to process my One4All Gift Card.
All our store staff will be completely confident about processing your One4All gift card. However, if you do come across a team member who isn't sure, please remind them to swipe the card like any debit or credit card in the card reader. Make sure you know your card’s balance, as our store staff won’t be able to check this for you.
My card didn’t work when I tried to spend it in-store.
There could be several reasons why this happened. Please check:
- That you know your balance, and it's more than or equal to the amount you’re trying to spend.
- The One4all Gift Card hasn’t expired (check the Valid Thru date on the front of the card).