Your privacy is really important to us, and, with our discreet packaging, you can be totally confident about shopping with us.

Packaging

Depending on the nature and size of your order, you’ll receive your items in a plain box, or plain heavy-duty or padded envelopes. The returns label we provide is addressed to Gold Group House instead of Ann Summers.

Your parcel won’t have any markings, branding or logos, except for the address label and courier sticker.

Your bank statement

There's also no need to worry about your bank statement for most banks, as your payment will appear as 'AS Ltd', although be mindful that if you bank with an online bank such as Starling or Monzo, your bank, debit or credit card statement may show a payment to Ann Summers.