If someone has contacted you claiming to be from Ann Summers and offering free products, money, or discounts in exchange for testing or feedback, please be cautious - this is very likely not legitimate.
How Ann Summers Will Contact You
- Ann Summers will only ever contact customers through official channels, such as:
- Our verified social media accounts.
- Official email communications.
- Direct contact through our website or trusted partners.
- Any genuine collaboration or opportunity will always come through recognisable, official Ann Summers platforms.
What to Look Out For
Be cautious if you are:
- Approached in person (for example, in the street, a bar, restaurant, or club).
- Contacted by someone offering:
- Free products.
- Payment or incentives.
- Requests for recordings, photos, or personal feedback.
- Asked to engage outside of official Ann Summers channels.
These are strong signs that the approach is not authorised or genuine.
Why This Matters
- These types of approaches are not part of any Ann Summers programme.
- They may put your:
- Privacy at risk.
- Personal safety at risk.
- Financial or personal data at risk.
We would never ask you to share personal content or participate in testing in this way.
What You Should Do
- Do not engage or share personal details.
- Do not accept products, payments, or offers from individuals claiming to represent Ann Summers outside official channels.
- If something feels unclear, you can check with our Customer Services team before responding.
Need Reassurance?
If you’ve been contacted and aren’t sure whether it’s genuine:
- You’re always welcome to reach out to our Customer Services team.
- We’ll help confirm whether the contact is legitimate and guide you on next steps.