We ask for your email or mobile phone details when you place your order so that Royal Mail can confirm the arrival of your parcel. This will allow you to choose the most convenient time to collect it. Alternatively, check progress of your item at www.royalmail.com and enter your parcel tracking number.
How do I know my order has arrived at my selected Post Office® branch?
Can't find what you need?
Our Customer Services team opening hours are:
Monday - Friday, 8am to 8pm
Saturday, 9am to 6pm
Sunday, 10am to 5pm
Our phone lines are temporarily closed