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NEED HELP?

Do you refund delivery charges?

We only refund delivery charges in exceptional circumstances. Please contact our Customer Services team on 0333 4406969, 8am-8pm Monday to Friday, 9am-6pm on Saturdays (closed on Sundays and Bank Holidays) for more information.

For more information please see Consumer Protection (Distance Selling) Regulations.

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Our Customer Services team opening hours are:
Monday - Friday, 8am to 8pm
Saturday, 9am to 6pm
Sunday & Bank Holidays, 10am to 5pm

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