Royal Mail Strike Action

Due to current Royal Mail Strike Action, orders may be subject to delays beyond our standard delivery windows. We would advise customers to order early to avoid disappointment. We anticipate disruption on and around the following strike dates:

• 2nd October
• 3rd October
• 4th October

Unfortunately this action is outside of our control and we are doing everything we can to make sure our customers get their orders as soon as possible.

Simply place your order online and select Click & Collect for delivery to your nearest Ann Summers store, within 3-5 working days. You’ll receive an email or text message (if you gave us your number when you ordered and opted in to receive texts) to let you know your order is ready for collection.

To collect your order, you’ll need to bring:

• Proof of purchase – your confirmation email or text message
• Your payment card – to protect against fraud, we can’t release your order without seeing the payment card you used to purchase your order
• Your passport or photo driving licence if you paid by PayPal or Amazon Pay

If someone else is collecting your order on your behalf, they’ll need to present your proof of purchase as well as their own photo ID (passport or photo driving licence).

Click & Collect is not currently available for Jersey, Belfast, Wardour Street, Manchester KBX and Whyteleafe.