Simply place your order online and select Click & Collect for delivery to your nearest Ann Summers store, within 3-5 working days. You’ll receive an email or text message (if you gave us your number when you ordered and opted in to receive texts) to let you know your order is ready for collection.
To collect your order, you’ll need to bring:
- Proof of purchase – your confirmation email or text message
- Your payment card – to protect against fraud, we can’t release your order without seeing the payment card you used to purchase your order
- Your passport or photo driving licence if you paid by PayPal or Amazon Pay
If someone else is collecting your order on your behalf, they’ll need to present your proof of purchase as well as their own photo ID (passport or photo driving licence).
Click & Collect is not currently available for Jersey, Belfast, Wardour Street, Manchester KBX and Whyteleafe.
Stores may be required to temporarily close at short notice in line with UK and devolved governments' guidelines. Please visit our store finder page to keep up to date with the latest closures. Any uncollected Click & Collect orders due to a store closure will be refunded.
For an alternative collection service, please use Post Office® Local Collect.