UK delivery services and charges
International delivery services and charges

UK delivery services and charges

Standard delivery

• Order before 6pm to receive your delivery within 3-5 working days.
• Delivery excludes Sundays and Bank Holidays.
• You’ll receive email/SMS* notifications from Royal Mail (*if you’ve signed up to receive them) with updates on your order. Royal Mail will let you know your parcel is out for delivery on the morning that it’ll arrive. 
  • If Royal Mail can’t deliver, they’ll send you an email/SMS* 'something for you card', as well as putting one through your letterbox;
  • If they’ve delivered to a neighbour, they’ll tell you the name and house number;
  • Or, they’ll let you know if they’ve delivered to your Safeplace (if you’ve given one to Royal Mail).
• This is a tracked service, but you don’t need to sign for your delivery. Find out how to track an order here.
• For some postcodes, our Standard delivery service may take longer than 3 working days: BT, GY, HS, IM, JE, KW, ZE2 & ZE3

Next Day delivery 

• Order before 6pm to receive your delivery within 1 working day.
• Delivery excludes Sundays and Bank Holidays.
• You’ll receive email/SMS* notifications from Royal Mail (*if you’ve signed up to receive them) with updates on your order. Royal Mail will let you know your parcel is out for delivery on the morning that it’ll arrive: 
  • If Royal Mail can’t deliver, they’ll send you an email/SMS* 'something for you card', as well as putting one through your letterbox;
  • If they’ve delivered to a neighbour, they’ll tell you the name and house number;
  • Or, they’ll let you know if they’ve delivered to your Safeplace (if you’ve given one to Royal Mail).
• This is a tracked service, but you don’t need to sign for your delivery. Find out how to track an order here.
• For some postcodes our Next Day delivery service will take longer than 1 working day:

  AB, BT, DD9,10,11, DG5-9, FK17-21, GY, HS, IM,  IV, JE, KW, KA27-30; KY10, 14-16; PA20-38, 41-49, 60-78, 80; PH5-9,11-13,15-26, 30-50; Isle of Man (PO30 – 41); TD5, 15; Isle of Scilly (TR21-25), ZE.

Post Office® Local Collect

• Delivered to a Royal Mail post office of your choice. Choose your local branch at checkout.
• Order before 6pm to receive your delivery within 3-5 working days.
• You’ll receive email/SMS* notifications from Royal Mail (*if you’ve signed up to receive them) with updates on your order. Royal Mail will let you know when your order is ready to collect.
• To collect your order from your local Post Office® branch, you'll need to bring your tracking number and identification in the name of the person the order is addressed to. This can be:
  
  • Credit/debit card
  • Driving license
  • Valid passport
  • Cheque book
  • Bank/building society book
  • Photo Identity Card (Foreign National, Military, Police Warrant, Royal Mail Employee)
• For more Post Office® Local Collect FAQs, click here.

Click & Collect

• Our Click and Collect service is FREE and offers a practical alternative to receiving your order by post.
• Order before 9pm to collect in-store within 3-5 working days
• We'll email you when you're order is ready for collection
• Click & Collect is not available for: Belfast, Blanchardstown, Cork, Dublin Henry St, Jersey, Wardour St, KBX Manchester, Whyteleafe, Brunswick, Leicester.

Saturday delivery

Currently unavailable.

International delivery services and charges

For international delivery options, click here