At checkout you'll choose how you’d like to receive your order. We work with Royal Mail to deliver your parcels. 

All emails about your delivery will say ‘AS Ltd’ in the subject line, and not ‘Ann Summers'.

UK delivery services and charges
International delivery services and charges

UK delivery services and charges

Standard delivery

• Order before 6pm to receive your delivery within 3 working days.
• Delivery excludes Sundays and Bank Holidays.
• You’ll receive email/SMS* notifications from Royal Mail (*if you’ve signed up to receive them) with updates on your order. Royal Mail will let you know your parcel is out for delivery on the morning that it’ll arrive. 
  • If Royal Mail can’t deliver, they’ll send you an email/SMS* 'something for you card', as well as putting one through your letterbox;
  • If they’ve delivered to a neighbour, they’ll tell you the name and house number;
  • Or, they’ll let you know if they’ve delivered to your Safeplace (if you’ve given one to Royal Mail).
• This is a tracked service, but you don’t need to sign for your delivery. Find out how to track an order here.
• For some postcodes, our Standard delivery service may take longer than 3 working days: BT, GY, HS, IM, JE, KW, ZE2 & ZE3

Next Day delivery 

• Order before 6pm to receive your delivery within 1 working day.
• Delivery excludes Sundays and Bank Holidays.
• You’ll receive email/SMS* notifications from Royal Mail (*if you’ve signed up to receive them) with updates on your order. Royal Mail will let you know your parcel is out for delivery on the morning that it’ll arrive: 
  • If Royal Mail can’t deliver, they’ll send you an email/SMS* 'something for you card', as well as putting one through your letterbox;
  • If they’ve delivered to a neighbour, they’ll tell you the name and house number;
  • Or, they’ll let you know if they’ve delivered to your Safeplace (if you’ve given one to Royal Mail).
• This is a tracked service, but you don’t need to sign for your delivery. Find out how to track an order here.
• For some postcodes our Next Day delivery service will take longer than 1 working day:

  AB, BT, DD9,10,11, DG5-9, FK17-21, GY, HS, IM,  IV, JE, KW, KA27-30; KY10, 14-16; PA20-38, 41-49, 60-78, 80; PH5-9,11-13,15-26, 30-50; Isle of Man (PO30 – 41); TD5, 15; Isle of Scilly (TR21-25), ZE.

Post Office® Collect

• Delivered to a Royal Mail post office of your choice. Choose your local branch at checkout.
• Order before 6pm to receive your delivery within 3 working days.
• You’ll receive email/SMS* notifications from Royal Mail (*if you’ve signed up to receive them) with updates on your order. Royal Mail will let you know when your order is ready to collect.
• To collect your order from your local Post Office® branch, you'll need to bring your tracking number and identification in the name of the person the order is addressed to. This can be:
  
  • Credit/debit card
  • Driving license
  • Valid passport
  • Cheque book
  • Bank/building society book
  • Photo Identity Card (Foreign National, Military, Police Warrant, Royal Mail Employee)
• For more Post Office® Local Collect FAQs, click here.

Click & Collect

• Our Click and Collect service is FREE and offers a practical alternative to receiving your order by post.
• Order before 9pm to collect in-store within 3-5 working days
• We'll email you when you're order is ready for collection
• Click & Collect is not available for: Belfast, Blanchardstown, Cork, Dublin Henry St, Jersey, Wardour St, KBX Manchester, Whyteleafe, Brunswick, Leicester.

Saturday delivery

Currently unavailable.

International delivery services and charges

For international delivery options, click here