If your payment has been declined, please contact your bank for more information. If you’ve contacted your bank and find you’re still unable to make a payment, please contact our Customer Services team using the Contact Us form at the bottom of this article.
Why has my payment been declined?
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Our Customer Services team opening hours are:
Monday - Friday, 8am to 8pm
Saturday, 9am to 6pm
Sunday, 10am to 5pm
Our phone lines are temporarily closed