If you’re concerned you’ve been refunded an incorrect amount, please contact our Customer Services team.
For full details please see Consumer Protection (Distance Selling) Regulations.
Browsing from outside the UK? click here for our international Customer Services.
COVID-19 update: all stores are closed. Our delivery partner, Royal Mail, is experiencing delays, impacting deliveries and returns.
Royal Mail is experiencing delays in some areas of the UK. Click here for more information
If you’re concerned you’ve been refunded an incorrect amount, please contact our Customer Services team.
For full details please see Consumer Protection (Distance Selling) Regulations.
Our Customer Services team opening hours are:
Monday - Friday, 8am to 8pm
Saturday, 9am to 6pm
Sunday & Bank Holidays, 10am to 5pm